Thank you for filling out our survey. Your information has been submitted. Because all packages are personalized to each individual (based on your survey answers), and because we are a tiny non-profit run by a mother and daughter that both work full-time, it can take 1-2 weeks to get the items for the package and get it in the mail. We will send you an email when the package has been mailed so you know to look for it. Rest assured that we are working to get your package out as quickly as possible. Please don't hesitate to email us if you have questions - [email protected]. We are honored to be able to make a special package and bring you and/or your child a little comfort and a smile! Kaila